夏洛特丽思卡尔顿酒店-住客评论

Guest（Other） 2026-01-01
the overall view and experience
Guest（Other） 2025-11-01
The Ritz-Carlton in Charlotte is a good hotel for what it is. Charlotte is not a very fancy town and their Ritz-Carlton is certainly one of the most luxurious hotels in the city. Having said that, it probably shouldn’t be called a Ritz-Carlton because it does not hold a candle to many other Ritz-Carltons around the country. The hotel feels more like an upscale Marriott than a true Ritz-Carlton property. Nevertheless, I’d likely return next time I’m in Charlotte due to the paucity of luxury hotels in the city.
Guest（Family） 2025-09-01
We had a wonderful time. Our room was absolutely beautiful.!
Guest（Couple） 2025-09-01
First-class in every respect although THE most expensive place I've ever stayed. Everyone there helpful and kind!!
Guest（Other） 2025-04-01
My hotel stay It was very nice and clean. The staff was very friendly.
Guest（独自旅游） 2025-04-01
Hm, this did not seem like a 5-star hotel in the least. A spa retreat is supposed to be an escape. A reset. The good: The steam room. The singular digital shower with 270 spray heads. The facial. The men's side assistant. The not-so-good: The spa staff that was not trained nor naturally genuine, quite stiff (manager didn't hire the right people), to the massage that I felt like I was in trouble for not being able to loosen when I had explained I was there for a fatigued neck and legs from backpacking(additionally appt was at 18:00, was told I would be fetched at 17:55, was hastily fetched at 18:03 and had 3-5minutes of eval, and was risen at 19:00 promptly, very unfortunate), the "relaxation room" which was SO COLD and furniture that my 154cm husband couldn't fit on without legs hanging off (i'm 175cm and it felt like childrens furniture), to the cold, albeit heated, pool, surrounding by the same mini-furniture and birds of paradise potters that needed attention and an ambient room temperature at 18C, the dry sauna that doubtly went above 65C. The gym, whilst well equipped was VERY cramped with all of the aforementioned well-equipped equipment. Too much in that space. TLDR: If you are looking for a spa in that area, find a spa that specializing in being a spa. This was a real letdown. -$600.
Guest（Other） 2025-03-01
We stay at the Ritz-Carlton Charlotte at least once every year and we always experience an exceptional stay. The rooms are incredibly clean, spacious and well appointed and the team at this hotel really goes above and beyond. No detail is missed and they do a great job recognizing Marriott Bonvoy status and anticipating ways to make the stay extra special. We will always return to this beautiful property.
Guest（Family） 2025-02-01
We just stayed here last night on our way to Charleston, so we really didn’t get to experience much of the hotel. However, we absolutely LOVED our night at the Ritz! The Parlor Suite with the adjoining room felt like more of a fancy condo than a hotel room! 24 hour room service was a nice surprise, which we took advantage of for dinner and breakfast. The valet and front desk staff was very attentive and were more than accommodating with taking our luggage to the room and parking our truck. All of the staff were very friendly and the hotel seemed recently renovated and impeccably clean! Would definitely love to spend a couple more nights here sometime in the future!
Guest（其他） 2024-09-01
Terribly noisy. Couldn’t get a good nights rest due to the loud noise. Our room faced the street, but even on the highest floor, the noise was still unbearable. For over $600 a night, this I was definitely not worth it. The staff is very kind and the Punch Bowl is a great lounge bar.
Guest（商务旅客） 2024-05-01
It’s not like any Ritz I have stayed before. Staff nice but it’s more like an upscale Marriot not RC. Had to wait in lobby 7 hours for a room, which while waiting no accommodations. Room was ok not really very pretty just felt more Marriot. Dining is not all that. Service doesn’t have the same language, no turn down service offered, room was pitch black upon arrival had to call front desk to figure out how to turn on lamps
酒店回复：
Thank you for visiting The Ritz-Carlton, Charlotte. We appreciate your business and the opportunity to host you. Please accept our apologies for the inconveniences you experienced. We are pleased to announce we will be undergoing a full guestroom renovation to begin 2024 and welcome you back at any time to experience our new hotel.

夏洛特丽思卡尔顿酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Other） 2025-11-01

Guest（Family） 2025-09-01

Guest（Couple） 2025-09-01

Guest（Other） 2025-04-01

Guest（独自旅游） 2025-04-01

Guest（Other） 2025-03-01

Guest（Family） 2025-02-01

Guest（其他） 2024-09-01

Guest（商务旅客） 2024-05-01

客户评价由实住客人提供的真实点评